Frequently asked questions
Everything parents need to know before ordering from Clipnami: fit, leaks, fogging, colors, shipping and returns.
About Clipnami goggles
Clipnami goggles are swim goggles designed for children, with a rear clip strap, a soft seal and anti-fog lenses for easier pool and holiday use.
The soft seal helps create a stable fit around the eyes. Like all swim goggles, leak resistance depends on proper adjustment to the child’s face.
The lenses are designed with an anti-fog coating to reduce fogging during normal use. Rinse gently and avoid rubbing the inside of the lenses to preserve it.
The rear clip is the practical difference: the strap closes behind the head, so it does not need to slide over wet hair every time.
Size, fit and colors
The kids size is designed for most children aged 2 to 12. Fit still depends on the child’s face shape, so adjust the strap before swimming.
Yes. Choose the available color directly on the product page before adding to cart. The selected color is sent to Shopify as a real variant.
The rear clip avoids dragging the strap over wet hair. Open the clip, place the goggles, then close it behind the head.
The soft seal is made for regular family use. Do not overtighten: a good fit should feel stable, not painful around the eyes.
Everyday use
Place the goggles on the eyes, close the rear clip, then tighten gradually until the seal sits evenly. Avoid overtightening.
Yes, they can be used in pools and at the beach. Rinse with clear water after saltwater or chlorine to keep them clean.
Many children can manage the clip after a few tries. For younger children, an adult should help with the first adjustment.
Rinse with clear water, shake off excess water and let them air dry. Do not wipe the inside of the lenses with a rough towel.
Shipping and payment
Orders are prepared quickly and usually shipped within 48 business hours. Tracking is sent by email after dispatch.
Yes, tracked shipping is free worldwide, with an estimated delivery time of 5 to 8 business days after dispatch.
Yes. You receive a tracking link by email as soon as the package is handed to the carrier.
Card payment and the payment options shown at checkout are handled securely by Shopify.
Guarantee and returns
Try the Clipnami goggles at home. If they are not the right fit for your family, contact us within 30 days and we help with the return process.
Email us with your order number and a photo within 48 hours after delivery. Our team will review and offer the appropriate solution.
If the order has not shipped yet, contact us quickly. After dispatch, the standard return process applies.
Email contact@clipnami.com with your order number. We answer within 24 business hours.
Still have a question?
Our team answers within 24 business hours and can help you choose the right Clipnami pack.